Unless we are car mechanics ourselves

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Read now PureFluent launches WordStore – the first subscription for translations Read now How can I as a customer assess the translation quality? Read now Interview with Pentland Brands about optimizing the customer experience on Amazon Read now January 10, 2020 A question that always concerns customers is how to assess the quality of the translation. How can I be sure that I am getting a high-quality, professional human translation and not Google Translate quality? How can I judge how good my translation agency is? What can I do as a customer to ensure that the translations fulfill their purpose.

Ian:How can I as a customer assess the quality of a translation, Sonja? I'm not a HK Phone Number translator myself and I can imagine that there are difficulties with that. Sonya:This is indeed a problem for many customers. In most cases, you have your content translated into languages ​​you don’t speak. So when you get the translation, you have to somehow determine whether it's good. It's a bit like buying a used car: How am I supposed to know whether a car has been well maintained or is a piece of junk? Probably most of us can only look at the seller's service booklet. It is similar with a translation into a language that you do not speak.



How should I judge the quality? People usually only become aware of bad translations when a customer or dealer in the target market tells them that it contains “a bunch of nonsense”. This judgment is rarely presented in a nuanced or sensitive way and then you are left with the information that the translation is terrible. I'm really sorry if someone receives such a devastating judgment about a translation. Because it's just a terrible feeling to think that a text that you've already published is no good. Ian:How can you judge the quality of a translation and avoid the embarrassment you describe? Sonyaike any self-respecting translation agency, we have a very robust quality assurance process.